Frequently Asked Questions
1. Main Profile
2. Message Delivery Options
3. Receive Settings
4. Send Settings
5. Call Detail Reports
do I dial my Faxxis number?
41. Who can dial my toll-free Faxxis number?
42. Can I forward calls from my regular fax or voice line to my
43. I received a fax/voicemail meant for someone else.
44. Can I still receive faxes with the voicemail feature activated?
45. How do I re-send and delete faxes and voice messages from my
46. How do I change the e-mail address my faxes and voicemails
are sent to?
47. Can my fax and voice messages be stored for longer than 30
48. I am receiving the alert "Outlook Express removed access
to the following unsafe attachments in your email: file_name1, file_name2, etc." when
I receive a Faxxis fax or 49.voicemail message via e-mail.
do I send a fax using the Faxxis Web Interface?
50. How do I send a fax using my e-mail software?
51. Why did my fax take so long to transmit?
52. Why did I receive an e-mail telling me that my e-mail address
is not registered with Faxxis?
53. Can I send a fax to more than one fax number at a time?
54. Can I fax more than one document at a time?
55. What is the difference between sending a fax in 'Standard'
and 'Fine' mode?
56. How many times is my fax attempted if a transmission error
57. I sent a fax, but the recipient has not received it.
58. Can I use my e-mail address book when sending faxes via e-mail?
59. Can I send password-protected files through Faxxis Send?
60. Can I send legal-sized faxes with Faxxis Send?
61. Can I bypass the Faxxis-generated coverpage?
62. What file types can I send with Faxxis Send?
63. Can I turn off e-mail transmission reports or receive reports
for failed transmissions only?
does Faxxis Voicemail work?
65. How do I activate/disable the voicemail feature?
66. How do I open and listen to voice messages on my computer?
67. What software program do I use to listen to voice messages
on my computer and where can I download it?
68. I am trying to open a voice message, but the wrong program
is launching when I click on a voice message attachment to open the message and
listen to it.
69. My voice message arrived with no attachment.
70. How do I record or change the voicemail greeting that is played
for my callers?
71. How do I dial in and listen to my voice messages and review
my faxes over the telephone?
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