Account Configuration

1. Main Profile
2. Message Delivery Options
3. Receive Settings
4. Send Settings
5. Call Detail Reports

1. Main Profile

Login Information - User name and password entry field are displayed. You may only change your login password.

Personal profile – Shows your personal data (Name, Address, Phone Number, etc) and permits you to change that information.

Billing information - Shows credit card information and permits you to changes that information.

Please click 'Save' when you are finished making changes to your account profile.

2. Message Delivery Options

Permits changes to the e-mail address that your messages are delivered to and allows you to add additional e-mail addresses to your delivery list if required

Message Type options

Standard - Use this to receive an email at the address specified which includes your fax or voice mail as an attachment. This allows you to open the message directly from your email program, just like other email attachments you receive. This is preferable for most users.

Notification - With this option you receive a short notification email at the address specified which includes clickable links you use to download your fax or voice mail from the web. This is useful for users who either cannot or do not want to receive large attachments in their email, and allows you to preview pages of your faxes without having to download the entire fax over your Internet link. You can also forward the email to others so they can download the message as well without having to send the entire message.

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3. Receive Settings

You can turn the voicemail feature on or off, change your PIN, which is used for account verification when dialing in to check messages over the phone, select file type for delivery of fax and voicemail messages, and change CSID on your account.

Voicemail feature on or off –To have your Faxxis number answer fax calls only, select "Fax Only" from the pull-down menu in the Receive Configuration section. To have your Faxxis number answer both fax and voice calls, select "VoiceMail and Fax" from the pull-down menu. To have your Faxxis number answer as voicemail only, select "VoiceMail Only" from the pull-down menu.

Changing VoiceMail PIN –Type in your new PIN, and re-type it for verification. PINs may contain numeric characters only.

Select Fax File Type - You may select to receive faxes in either TIFF or PDF format.

Setting your CSID - When a fax is sent to your Faxxis number, your CSID shows on the display screen of sending fax machine. A name or fax number can be entered, up to 20 characters in length. By law, your CSID must be a valid name or fax number.

Click 'Save' when you have completed making changes to your receive settings.

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4. Send Settings

Email Alias List
If you send faxes from your e-mail client (such as Outlook), you may send faxes from up to 5 different e-mail addresses. The e-mail address entered into your main profile is used as your main sending address. However, you can add four additional e-mail addresses in your fax Send Settings. This is useful if you have different e-mail addresses for work and home.

Delivery Confirmation Settings
Permits you to select where your fax send transmission reports (successful and failed) are sent.

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5. Call Detail Reports

To review these reports:

1. Log in to your Faxxis Account.
2. Click on “Reports”. A button “Call Detail Report” will appear.
3.Click on the “Call Detail Report” button.
4.A new browser screen will open. Select one of four reports (listed below). For all reports requested, you must fill the Start Time/Date and End Time/Date at the top of the screen to specify the report period you want to review.
5. If you want the report to be on a downloaded spread sheet, check the “Spreadsheet Format” box.

You can view:

1) Summary - This shows you an overview of your account with summary information on credit card charges, inbound and outbound calling charges and Faxxis numbers on the account.

2) Financial Detail – This report gives details of credit card charges only.

3) Calling Detail – This report gives Call Detail Records (CDRs) of all inbound and outbound calling activities. This will include which of your Faxxis (local or toll-free) the calls came to and the numbers that were the originating and destination numbers. The call length and the charges for each of the calls is also included in this report. If the call was not completed, details will be given as to why the transmission was not completed.

4) Owner Access – This report details for the account owner all the messages that were received. This includes the type of message received, date received as well as information on messages reviewed, deleted and retrieved.

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